Below are the refund policies for different categories of adventures offered by Pak Adventure: 

1. Refund Policy for Trekking

2. Refund Policy for Climbing 

3. Refund Policy for Tours & Sightseeing 

4. Tour Amendments/Change Policy

 

Refund Policy for Trekking

Cancellation by Participant/Client

– Deposits are non-refundable and non-transferable to another person. 

– No cash refunds will be provided for cancellations. 

– Deposits may be considered for transfer to a later date or another holiday, subject to the following conditions: 

– If Pak Adventure has already incurred costs (e.g., domestic flight tickets, permit fees), these costs cannot be recovered. 

– Permit fees are non-refundable, and domestic flight tickets are only partially refundable. 

– To avoid incurring costs, clients must notify Pak Adventure in writing (via email or WhatsApp) before permits are applied for and flight tickets are purchased (typically by the end of March). 

All requests for date changes or holiday transfers must be submitted in writing and received by Pak Adventure within the specified periods.

Cancellation by Pak Adventure

– If the minimum number of participants is not met for non-guaranteed departures by April 30, deposits will be refunded within 7 days (after deducting transfer fees). 

– Assistance will be provided to merge with other groups at the same price and service level. 

 

2. Refund Policy for Climbing

Cancellation by Participant/Client

– Deposits are non-refundable. 

– Full payment must be made 50 days before the expedition date. 

– The following cancellation charges apply if the booking is canceled after full payment: 

40 days prior to departure: 30% of the total trip cost. 

30 days prior to departure: 50% of the total trip cost. 

15 days prior to departure: 70% of the total trip cost. 

7 days or less prior to departure: 100% of the total trip cost. 

All refund requests must be submitted in writing and received by Pak Adventure within the specified notice periods.

Cancellation by Pak Adventure

– If the minimum number of participants is not met by April 30, deposits will be refunded within 7 days (after deducting transfer fees). 

– Assistance will be provided to merge with other groups at the same price and service level. 

 

3. Refund Policy for Tours & Sightseeing

Tour Cancellation

In the event of tour cancellation (due to personal reasons, weather conditions, flight cancellations, disasters, etc.), refunds will be processed after deducting the following: 

Non-refundable expenses: Costs incurred for advance bookings/reservations (e.g., hotels, vehicles). 

 

Service charges: Up to 19% of the total received payments. This charge covers the time, effort, and opportunity cost of tour planning. 

   – Service charges do not apply to domestic airfare payments. 

 

Domestic Airfare Cancellation 

Refund policies for domestic airfare are subject to the terms and conditions of the respective airline. 

 

4. Tour Amendments/Change Policy

Changes After Advance Payment 

– Any changes to the itinerary (e.g., increasing/decreasing the number of days, adding/removing destinations) after advance payment will incur additional charges. 

– An invoice for extra costs will be issued, and payment must be organized promptly.

Changes During the Tour

– Changes made during the tour (e.g., modifying the itinerary, accommodation, or adding/removing destinations) will incur additional charges. 

– An invoice for extra costs will be issued, and payment must be organized promptly.

Accommodation Changes

– Changes to accommodation (e.g., dates, hotels, room categories) after advance payment or during the tour will incur additional charges. 

– An invoice for extra costs will be issued, and payment must be organized promptly.

Domestic Airfare Changes

– Changes to domestic airfare are subject to the terms and conditions of the respective airline.

Tour Date Delays/Postponements

– If a tour is delayed or postponed to a later date, month, or year, the received payments (advance or full) will remain valid. 

– A new quotation will be provided, adjusted for any price differences (e.g., seasonal rate changes, annual price increases). 

– The following deductions will apply: 

Non-refundable expenses: Costs incurred for advance bookings/reservations (e.g., hotels, vehicles). 

-Service charges: Up to 12% of the total received payments. This charge covers the time, effort, and opportunity cost of tour planning. 

             – Service charges do not apply to domestic airfare payments. 

 

For any questions or concerns regarding our refund or amendment policies, please contact us at info@pakadventure.com. 

 

Thank you for choosing Pak Adventure!