Terms and Conditions for Tours

Welcome to Pak Adventure! We are delighted to serve as your booking agent for your travel needs. These Terms and Conditions (“Agreement”) outline your rights and obligations as a customer when purchasing travel-related services through us, as well as our commitments to you. The terms “we,” “us,” and “our” refer to Pak Adventure, while “you” refers to the customer visiting our website, booking a reservation, or using our services. 

This Agreement applies to all clients of Pak Adventure and its affiliated companies. 

1. Day Tours 

A booking with Pak Adventure is confirmed once full payment is received from the client. Upon acceptance of the booking and receipt of payment, a binding contract is established between Pak Adventure and the client. 

2. Multi-Day Tours

For multi-day tours, a booking is confirmed upon receipt of either full payment or a 30% deposit. Once Pak Adventure accepts the booking and receives the deposit, the contract becomes binding. The remaining 70% of the tour fee is payable by the client on the commencement of the tour, prior to departure. 

3. Client Responsibility

By booking with Pak Adventure, you confirm that: 

– You have read, understood, and agree to these Terms and Conditions. 

– You meet all conditions set by Pak Adventure and are physically capable of participating in the planned activities. If unsure, please contact our office for clarification. 

– Parents or legal guardians are responsible for any damages caused by minors under their supervision. 

– Children under 18 years of age cannot use Pak Adventure’s services without an accompanying parent or guardian. 

4. Our Liability & Compensation

Pak Adventure accepts liability for the negligence of its employees that results in direct physical injury to passengers, to the extent required under Pakistani law. However, we cannot be held responsible for: 

– Mishaps to you or your property. 

– Consequences of flight cancellations, bad weather, vehicle accidents, strikes, sickness, government decisions, customs delays, natural disasters, or other unforeseen circumstances amounting to *force majeure*. 

By confirming your booking, you acknowledge that Pak Adventure has taken all reasonable steps to safeguard its liability in these respects. 

5. Cancellation Policy

– The advance deposit for multi-day tours, packages, and group tours is non-refundable. This covers costs associated with canceling reservations, including third-party bookings and payment processing fees. 

– The number of days initially booked for the tour cannot be canceled but may be extended. 

– Cancellation requests must be submitted in writing (via email or letter). 

– No cancellation fee applies if Pak Adventure cancels the booking. 

6. Changes and Cancellations by Pak Adventure

– We reserve the right to modify or cancel any facilities, services, or bookings due to weather conditions or other unforeseen circumstances. 

– Minor changes will be communicated to you as soon as possible. 

– In the event of a major change (e.g., change in departure time) or cancellation, you will have the following options: 

– Accept the revised arrangements. 

– Choose another available tour offered by Pak Adventure. 

– Cancel your tour, subject to the cancellation policy outlined in Clause 5. 

7. Change Fees 

– Once an itinerary is finalized, changes are not recommended to avoid delays and complications. 

– If a client requests a change to a confirmed booking, Pak Adventure will apply change fees. 

– The number of tour days initially booked may be extended by the client, and additional charges will apply accordingly. 

By booking with Pak Adventure, you agree to abide by these Terms and Conditions. We strive to provide you with a seamless and enjoyable travel experience while ensuring transparency and fairness in all our dealings. 

For any questions or concerns, please contact us at info@pakadventure.com. 

Thank you for choosing Pak Adventure!